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  • November 4, 2024

    What is OEKO-TEX certification?

    The STANDARD 100 by OEKO-TEX® is an independent testing and certification system for textile raw materials, intermediate and end products at all stages of production.

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  • November 4, 2024

    My package went missing. What should I do?

    We are not responsible for lost or stolen packages if the courier has marked the package as “Delivered.” However, we’d be happy to assist you with your lost order. Please follow our steps below: 1. **Please check with your household...

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  • November 4, 2024

    What is the return policy?

    If you have initiated a return with us during the 100-day return window and we’ve provided you with a pre-paid return label, you then have 30 days to ship your order back to us to receive your full refund. If...

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  • November 4, 2024

    I put in the wrong address? What do I do?

    Oh no! Notify us as soon as possible by calling us at [YOUR PHONE NUMBER]. We'll try our best to help. Please keep in mind: If your order hasn’t been sent to our fulfillment facility yet, we’d be happy to...

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  • November 4, 2024

    How do I qualify for free shipping?

    Free standard shipping is available on all orders $50+ to the 48 contiguous states in the United States of America (excluding residents of Alaska, Hawaii, overseas military installations, Puerto Rico, and other U.S. Territories).

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  • November 4, 2024

    How much does shipping cost, and how long does it take?

    **Free standard shipping on orders $50+** is available to the 48 contiguous states in the United States of America (excluding residents of Alaska, Hawaii, overseas military installations, Puerto Rico, and other U.S. Territories). Our shipping takes **5-7 business days** for...

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