CANCELLATION POLICY. Online sales may only be cancelled up until Merchandise is loaded on the truck for delivery, generally two days after to the purchase date..

RETURN POLICY. Returns of items purchased online are permitted within 48 hours of the purchase date if the merchandise was not as expected.

Returns of items purchased in-store are not permitted a refund, and sales cannot be cancelled.

Refunds will be made for the purchase price of the merchandise plus tax, but not the delivery charge. In addition, returns may incur a restocking fee equal to delivery charge. If you choose Doorway Delivery and a return is made, your refund may be subject to a re-stocking fee of up to 35%. To initiate a return, please contact Internet Sales Support at (888) 301-5638, and they will provide instructions for returning your merchandise. Please include your original sales order number when contacting Internet Sales Support. You are responsible for returning the merchandise in the condition in which it was delivered. Items delivered via UPS must be returned via UPS at the customer's expense. Once the merchandise has been returned to us, refunds may take up to 10 business days to process.


For purchases made in a Wesloft showroom, Due to the nature of our business and products, All Sales Are Final. No Refunds are available and sales cannot be cancelled.